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Privacy Policy

HouseNow.com is defined with a corporate mission involving trust, integrity, and cooperation among the parties typical to the real estate transaction. We believe that the privacy and security of information identifying you is vital to protect and inherent to your satisfaction with our services. HouseNow.com has created this privacy policy which defines the method of protection of your privacy.

Please read the following policy to understand how your personal information will be used while you take advantage of the services we offer, and also understand that this policy may from time to time change. We invite you to check back periodically for any changes to this privacy policy, but rest assured it is intended to protect your rights to privacy as a consumer to this site.

The following questions regarding your privacy are answered based upon both standards in the industry and with customer retention & satisfaction as our goal. Please feel free to contact a HouseNow.com customer service representative within your market area for any other questions you may have.

  • What personally identifiable information is collected and how it is used
  • What general information is collected and how it is used
  • With whom personally identifiable information is shared
  • User choices regarding collection and use of information
  • User access and ability to update information
  • Security measures used to protect personally identifiable information. Information that is collected and the application of this information.
HouseNow.com interviews for personally identifiable information through our simple registration process in order to satisfy your requests for our products and services. This information may include your first and last name, address, zip code, e-mail address, telephone number, a user specific login name, and password. This information also indicates whether you are to buy or sell, or both.

Consulting a HouseNow.com representative - You may consult a HouseNow.com representative to discuss selling or buying real estate. We request your first and last name, e-mail address, telephone number, preferred method of contact, and your particular location that you plan on buying or selling. A broker may also request more detailed information of the property you plan on selling, such as address, zip code, assessed value, living area, bedroom or bathroom count.

Purchasing a home–You or your HouseNow.com representative will provide information regarding the property you wish to purchase, offer amount, down payment amount, closing date, your lender's personal and institution name, and their telephone number. If you need to sell a property to complete your new purchase, we may also request the address of the property needing to sell and the listing broker for that property.

General information that is requested and how it is used
Our computer system will use cookies to maintain your session while using the site, and to store minimal account information when logged in. This information is only used for on-screen display and is not shared with any other party. For security, the cookies disappear once the browser is closed. You will experience unusual behavior in registering or logging into our site if your cookies are turned off. E-mail a HouseNow.com representative if you are having difficulty logging on to the site or if you need further clarification.

With whom personally identifiable information is shared
HouseNow.com will not share your personal information to any third party except with your express permission or under special circumstances, as discussed below. The information you submit to HouseNow.com may identify you as a specific individual. Your account information and personal data is maintained by HouseNow.com solely to provide you with the products and services requested.

HouseNow.com will disclose to interested parties information identifying a particular house in our database of several thousand listed properties for sale which are supplied by the IDX network and shared with local, participating brokers. This home information will be posted on our web site and may also be posted in the local Multiple Listing Service (MLS) for the purpose of marketing the home to the greatest number of potential buyers. The latter involvement with the local MLS may require buyer agency compensation, however buyer agency compensation is not a requirement to take advantage of HouseNow.com service packages. Buyer agency compensation is an effective option to selling your home as numerous buyers have agency representation.

Our representatives are employees of HouseNow.com. All personally identifiable information you provide at registration to HouseNow.com will be made available to our staff so as to better serve and identify you. If you are seeking more personal service, an agent will be assigned to you upon registration. Any transaction will at some point require the involvement of third parties, such as lenders, title insurers, appraisers, or other inspectors, upon which your personally identifiable information will be required to qualify the request for service from any of these third parties. Each of these parties may have their own privacy policy and should be reviewed if engaged for service.

HouseNow.com may share or disclose aggregated data if required by law to any government agency. In certain circumstances, this personally identifiable information is necessary to bring legal action against someone who may be causing disruption or conflict with employees, users or property rights. We may disclose personally identifiable information in response to a valid subpoena or court order. We will not profit from personally identifiable information.

User choices regarding collection and use of information
Certain information may be necessary or required by law in order for you to obtain some services provided by HouseNow.com. If you choose not to provide the requested information, you may not be able to access certain HouseNow.com services. Your HouseNow.com account can be deleted at any time by contacting info@HouseNow.com. Occasionally, we will use your e-mail address to send you information about your transaction, for correspondence with your HouseNow.com representative, and/or other services and product information that we believe may be of interest to you. If you do not want to receive such communications from HouseNow.com, simply contact us at info@HouseNow.com stating so.

User access and ability to update information
You may edit your preferences and the information you have provided at any time by sending e-mail to info@HouseNow.com or by using your Login ID and Password to access your online account. If you have lost your password, you may request a new one by sending an e-mail to info@HouseNow.com. You may also contact an agent to edit the your personal information, or simply re-edit you account information upon submitting a successful username and password.

Security measures used to protect personally identifiable information
Your personally identifiable information is protected, however HouseNow.com does not assure the security of any information transmitted and you do so at your own risk. Your Login Name and Password are the primary methods of providing access to the site, so do not share this information with any other. If you are utilizing our merchant account for certain services, you will be made aware of our SSL Security Certificate provided by VeriSign. As an e-commerce business, we will deliver the highest levels of trust and security so that our customers can be certain that HouseNow.com is genuine, and that the information sent via Web browsers, and other methods remains private and confidential.

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